The BC Games Society and WorldHost Training Services are teaming up to offer specialized training for BC Games volunteers.
Over 3,000 people volunteer and contribute to the planning and staging of each BC Winter and BC Summer Games. WorldHost Training is a part of a Destination British Columbia, a Crown Corporation that works with stakeholders around B.C. to coordinate tourism marketing and promote the industry’s growth within the province.
“This training will provide all volunteers with wonderful customer service skills, while helping them understand the value of sport and the BC Games,” said Kelly Mann, president and CEO of the BC Games Society. “Each trained volunteer then has a key skill to contribute back to their community, while remaining advocates for health and wellness through the vehicle of multi-sport Games.”
WorldHost has previously worked with volunteers at the 2010 Vancouver Olympics, and trained customer service for EXPO 86 (also in Vancouver).
“We are truly honoured to develop specialized training for the BC Games Society and look forward to seeing the positive impact customer service training will have on the delivery of the Games, and in communities throughout the province, in years to come,” said Destination B.C. chair Andrea Shaw, in a statement.
80 volunteers have already attended the first training session, which took place on May 25. The sessions will continue until February, 2014.
*The BC Games have been around since 1978 and have been hosted in 38 communities around the province, with over 350,000 participants and volunteers taking part in that span.