Escape Trailers hosts a popular customer appreciation rally once a year.

Escape Trailer customers gather every year to celebrate their purchases

Rally brings families together to meet friends new and old

It takes a special kind of confidence to invite your customers to get together and talk about you year after year.

Escape Trailers is hosting its ninth annual customer appreciation rally in Osoyoos May 24 to 27, and it’s booked to capacity – approximately 150 Escape owners are gathering to show off their trailers, compare after-factory add-ons and share their experiences.

“It’s a wonderful time, and it’s a great opportunity for us to thank our customers,” said Joldie Coombes, one of Escape’s Customer Care Reps.

Canadian and American “families” come together

The rally is an international gathering. “Approximately 70 per cent of our customers are US based,” Coombes said, “so we have what we call our American Family and our Canadian Family. This annual rally is an opportunity for some of these customers to come together. Some meet for the first time, and others are meeting old friends.”

The Thursday-to-Sunday rally includes optional winery tours and golf, a catered meal, potlucks and more. A favourite activity is the trailer open house.

“It’s optional,” Coombes says, “but a lot of our customers love to show off their trailers. Many of them have done after market modifications to their trailers. It’s always interesting to see what has been done and people are generally happy to show off their home away from home.”

There’s no better endorsement than the word of a satisfied customer, and Escape Trailers is confident that their “family” speaks well of them. “Our advertising is limited,” Coombes said. “It’s all word of mouth. It’s our customers that promote the trailers.”

All Escape trailers are built to order

Escape sells directly from its Chilliwack factory to the customer, and every trailer is built to order. To help each buyer get the right trailer, Escape has a customer referral program which connects an interested party with an existing owner close to them. “Somebody who’s interested will meet with an owner and view that owner’s trailer, and ask them questions,” Coombes said. “Then they follow up with us and see what’s involved in continuing the ordering process.”

“There’s no inventory on site, aside from four demo trailers for people to come in and see.”

For Coombes, it’s a mixed blessing that the rally has filled up so fast. “Unfortunately, there is no more room for registration, so that’s good and bad I guess. It’s great that it fills up and we love that our customers want to come and be a part of it. I guess we just need a bigger campground to accommodate the rally! It sure is fun!”

Escape Trailer Industries is a family owned and operated business located in Chilliwack, BC. The Escape travel trailers are manufactured with a 100 per cent molded fiberglass body. This allows for the construction of a true lightweight travel trailer. For more information please visit our website www.escapetrailer.com or call a Customer Care rep at 1-855-703-1650.

Comments are closed

Just Posted

VIDEO: Man killed in shooting at Abbotsford bank

Police believe incident on Thursday night to be targeted

Online fundraiser to cover funeral costs of motorcyclist killed in collision

Larry Nizio, 37, died after crash with pickup truck Oct. 12 in Abbotsford

Silverdale development will move forward once district staff satisfied that all conditions met

Mission council approves zoning, OCP changes, but adds restrictive covenant

T-Rex warns drivers to slow down in school zones, or be eaten

Principal and parents at Silverdale Elementary in Mission are urging drivers to obey speed limits

Man who fled cops and dumped truck at golf course pleads guilty

Incident in January involved arrests by Mission and Ridge Meadows RCMP

B.C. NDP retreats again on empty-home tax for urban areas

Rate reduced for all Canadians, dissident mayors to get annual meeting

Jets score 3 late goals to beat Canucks 4-1

Winnipeg ends three-game Vancouver win streak

Two B.C. cannabis dispensaries raided on legalization day

Port Alberni dispensaries ticketed for “unlawful sale” of cannabis

Canada not sending anyone to Saudi business summit

Sources insist Ottawa never intended to dispatch a delegation this time around

Earthquake early-warning sensors installed off coast of B.C.

The first-of-its kind warning sensors are developed by Ocean Networks Canada

VPD ordered to co-operate with B.C. police watchdog probe

According to the IIO, a court is ordering Vancouver police to co-operate with an investigation into a fatal shooting

B.C. woman looks to reduce stigma surrounding weed-smoking moms

Shannon Chiarenza, a Vancouver mom of two, started weedmama.ca to act as a guide for newcomers to legal cannabis, specifically mothers

B.C. teen gives away tickets to Ellen Degeneres show, plans O Canada welcome

The Grade 9 student wanted to give away tickets in the spirit of inclusivity

Most Read