Sonia Kim just wants to make life easier for her customers.
The owner of Moe’s Bottle Depot has been in business for over 20 years in the same location in Abbotsford, and continues to make changes to improve customer convenience and safety. They’ve increased cleaning in response to the COVID-19 pandemic, and have worked hard to handle an increase in volume. The pandemic caused liquor stores to limit services and increase cleaning requirements and many people stockpiled their containers for months. Through it all, Kim and her staff have been proud to stay open, stay safe, and help their neighbours in Abbotsford with excellent customer service.
“We’re very friendly!” she says. “Not all depots are friendly, but we try very hard!”
The depot is not only welcoming, it’s boosting convenience, too. Moe’s was selected for an aluminum can pilot program which allows British Colombians to recycle both alcohol and non-alcohol beverage containers in one stream — without sorting.
“It’s been a long time coming!” Kim says. “It makes it easier for us and for the customer. There’s less sorting, and our customers are happy to get the full refund. People seem really positive.”
Express & Go!
Did you know there’s a fast, physically distanced way to return your empties at Moe’s Bottle Depot?
“Return-It Express is easy, convenient, no hassle — it’s the way to go! Over 100,000 people have signed up already,” says Kim. “Drop-of takes less than a minute.”
- Sign up for a free Return-It Express account
- Print your unique labels at a bag label kiosk or have Encorp mail them to you
- Place your beverage containers in a clear plastic bag — you don’t have to sort!
- Stick a label on each bag and drop it off at the depot
“We do the work, you get the credit,” Kim says.
The new program has been in place at Moe’s Bottle Depot for about a year, and Kim says it’s been great not just for customer convenience but also for fundraisers. Bag your recyclables at home then visit the depot to print off the label for your chosen charity or bottle drive, and your deposit will be placed in the appropriate account. Moe’s Bottle Depot has information posted, making it easy to print a label for the SPCA, the food bank, local sports teams or bottle drives like Charlotte Charles’ fundraiser for the Crystal Gala Foundation.
“Some people are so generous with their donations!”
Find Moe’s Bottle Depot at 2625 Gladys Ave. open Monday to Saturday 8 a.m. to 5 p.m. and Sunday 8 a.m. to 3 p.m.