Charles Ferraby is recovering in hospital after being rescued in September. (Contributed photo)

Surrey-based microwave installation man rescues senior

Charles Ferraby had been lying on the ground in his South Surrey home for days before he was rescued

A Richmond-based appliance installation man is being credited a hero after he inadvertently discovered a helpless senior on a home delivery in Surrey.

Charles Ferraby’s family reached out to Peace Arch News this week to publicly thank Han Appliances for the way its employees, and in particular Fernando Solano, responded to the Sept. 18 incident.

Solano told PAN this week that nothing was out of the ordinary that day, he spent the morning phoning clients preparing for product delivery and installation.

Ferraby, 85, was one of Solano’s clients to receive a call, but the phone was never answered. Ferraby was scheduled to have a new microwave installed in his house that day.

Usually, Solano said, when a call goes unanswered he lets the office manager know and an appointment is rescheduled. The officer manager made several calls to Ferraby to no avail.

“For some reason, I had this feeling that I should just go there anyways,” Solano said.

“I knocked on the door, no answer. I rang the bell, no answer,” he said.

Solano said he saw a vehicle in front of the house, and his suspicion that something wasn’t right started to intensify.

“I thought there has to be somebody home. I looked in by the window and I saw his feet, just laying down on the ground. I got nervous and knocked louder – there was no movement. I knocked even louder and I’m yelling, then his foot moved. He was trying to get up, so that’s when I called 911.”

Solano helped firefighters find entry into the house.

“We saw a window. So I went to my truck, grabbed my tools and took out some screws so we could climb through the window,” Solano said.

Ferraby’s daughter Linda McKinley, who lives on the Sunshine Coast, told PAN this week that her father had been lying on the ground for two to three days before he was rescued.

“Once he got to (Peace Arch Hospital) he was totally dehydrated. He was really sick,” McKinley told PAN. “It was close. He was extremely ill and he’s just now starting to feel better and they’re looking to release him.”

McKinley said her father’s knees were scraped and bleeding because he had been dragging himself around the house, but was unable to get to phone.

“It’s up on the counter and when he’s on the floor in the dark, I guess he couldn’t find (it).”

McKinley spoke to Solano briefly after the incident. She said her father is expected to be release from hospital sometime soon.

“‘Thank you’ are two simple words – and we want to shout them as loud as we can. Charles Ferraby and his family cannot say thank you enough,” McKinley emailed to PAN.



aaron.hinks@peacearchnews.com

Visit us at peacearchnews.com

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Mission has two confirmed cases of COVID-19

Two residents at Chartwell Cedarbrooke Retirement Residence have been diagnosed says Fraser Health

Donated donuts dropped off at Mission hospital

Mission Health Care Auxiliary Society and Tim Hortons team up

Abbotsford citizens rally for struggling young family with donations amid pandemic

Expecting mother reached out online for help, community response brought her to tears

VIDEO: Dog missing in Aldergrove since winter sees his family again for the first time

Aldergrove helped find Buster, says dad, who has now witnessed ‘the power of social media’

VIDEO: Surprise drive-by birthday held for Abbotsford teenager’s 13th

Friends wave from vehicles to adhere to social distancing

B.C. couple celebrates 61st anniversary through seniors’ home window

Frank and Rena Phillips marked occasion at Nanaimo Seniors Village this week while social distancing

A look at some of the B.C. inventors creating life-saving tools in fight against COVID-19

Groups across B.C. are working together to create what they hope will help people affected by the pandemic

Association launches French-language games, online tools for families learning at home

Games, culture and vocabulary included in new virtual resources

‘There can be no ambiguity’: Travellers brought home to B.C. must self-isolate

Health Minister Adrian Dix said the mandatory isolation must be abided by

COVID-19: Fraser Valley crafters are busy sewing cotton masks for health-care workers and others

One Chilliwack woman has made 125 masks so far, and is still going strong

55+ BC Games cancelled amid COVID-19 concerns

Greater Victoria set to host 2021 event

BC Hydro offers three-month bill ‘holiday’ for those affected by COVID-19

Industrial customers can defer half of their power bills

Some April Fool’s Day jokes bring much-needed laughter; others tone deaf to COVID-19

Police are warning the public not to use the ongoing pandemic as a punchline

Canada’s 75% wage subsidy is coming, but not for several weeks: finance minister

Subsidy will cost Canada $71 billion, but push down cost of emergency benefit, Morneau said

Most Read