The B.C. government looks for feedback from drivers

The province is conducting a survey in order to improve travel in B.C.

The province is looking for feedback from drivers about their experience on B.C. highways in the hopes to improve travel for everyone.

The Ministry of Transportation and Infrastructure has launched the 2019 annual ‘Customer Satisfaction Survey’ which has been conducted for the last 16 years to gain information on road conditions, transportation projects, DriveBC highway information, commercial vehicle safety and enforcement.

READ MORE: Cities can’t block ride-hailing, transportation minister tells Surrey Board of Trade

The survey also invites members of the public to share their experiences of how they were treated by employees, the response times to questions and concerns, and their general satisfaction levels with services.

The survey is available online and will be offered in-person at some locations, including select rest areas, inland ferry terminals and public places along B.C. highways. The survey will be available until Sept. 3, 2019.

READ MORE: Westside Road improving, but still among worst roads in province

The data collected will be analyzed to gain perspective on how the ministry is doing in specific service and geographic areas and to assist staff on how to improve these services throughout the province.

All information given in the survey will be kept confidential.


@LarynGilmour
laryn.gilmour@blackpress.ca

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Children’s author hopes public can grant father’s wish to see work in Abbotsford library

Dawn Doig’s father recently died from COVID-19 after staying at Worthington Pavilion

Survey asks Mission businesses: ‘What PPE do you need most to re-open?’

Mission Regional Chamber of Commerce helping businesses to source PPE locally

Middle school students honoured with G.W. Cooke awards

Mission Community Foundation hands out awards for excellence in Math or Science

Mission woman’s donation effort transforms into PPE distribution company

Company working with Mission Regional Chamber of Commerce to source PPE to local businesses

11 new COVID-19 cases in B.C. as top doc urges caution amid ‘encouraging’ low rates

Dr. Bonnie Henry also announced that two care home outbreaks would be declared over

Facing changes together: Your community, your journalists

The importance of accurate, ethical reporting is critical – perhaps as never before

Senior man in hospital after unprovoked wolf attack near Prince Rupert

Conservation officers are on site looking for the wolf

VIDEO: NASA astronauts blast off into space on SpaceX rocket

Marks NASA’s first human spaceflight launched from U.S. soil in nearly a decade

‘I knew what he wanted’: Kootenay man spends hours in tree as black bear patrols below

Francis Levasseur is no stranger to the outdoors, but a recent run-in with a bear caused quite a scare

B.C.’s police watchdog probing death of Richmond man in alleged shoplifting incident

Independent Investigations Office of B.C. is asking any witnesses to come forward

PHOTOS: U.S. cities brace for increasing unrest over police killing of George Floyd

Minnesota Gov. Tim Walz has fully mobilized the state’s National Guard

Aldergrove zoo to reopen with staff in masks, one-directional visitor experience to tackle COVID-19

Reopening on June 1, to be ushered in by words from Darryl Plecas, Legislative assembly Speaker

$200,000 Maybach impounded after ‘L’ driver caught excessively speeding in Vancouver

Meanwhile, the supervisor sat in the passenger seat, police said

Most Read