Violence-prevention training helps care aides stay safe

Continuing care workers learnt to de-escalate when patients are in distress

Many of B.C.’s 29,000 continuing care workers go to work every day wondering whether or not they will be punched.

For care aides and others in the sector, the threat of violence from those they serve is a constant possibility. Much of it stems from patients suffering from dementia.

But that’s slowly changing, as care aides find new ways to approach clients and prevent violence.

Bryan Gay, a care aide at Abbotsford Menno Place, is part of that change. In his nine years on the job, he says violence has been “quite prevalent” but a new training regimen and a shift in culture in recent years has already resulted in positive results.

Gay has benefited from new training from SafeCare BC, an industry-funded health and safety association that works to reduce workplace injuries for continuing care workers. The aim of the new training is to give people like Gay the tools to stop escalating emotional distress in patients before they become violent.

As an example, Gay says Menno Place residents used to be forced to get up at a particular time and get to the dining room in time for breakfast.

“You can imagine – if you’re asking somebody to get out of bed who really doesn’t want to get out of bed, you’re going to run into a behaviour,” he said.

Now food is served 24/7, and residents can eat whenever they want. Gay said it’s all part of a change in approach that puts the interest of residents first.

“It’s become very common sense. It’s become looking at the resident as ourselves,” he said.

Gay has been trained by SafeCare to train his Menno colleagues and others in a variety of violence prevention approaches. He said he’s happy to be able to give the tools he’s acquired to others.

“It’s changed the way people deliver care and I am a better care aide because of the initiatives and the education that I have received,” he said.

SafeCare’s acting CEO Saleema Dhalla said Gay is among 360 people who have received similar training this year.

Just Posted

The Disaster Before Christmas: Mission Hospice Society needs public’s help

Leaking pipes and a sewer back up leaves non-profit group with a huge bill it can’t afford to pay

Mission waterfront a priority for council

Mayor: ‘We still see our waterfront as a phenomenal opportunity for the entire community’

Silverdale planning is just beginning

Public meeting shows initial steps; next up will be examining infrastructure

Eight-foot-deep sinkhole appears in dike near Abbotsford/Mission wastewater plant

Crews hope to repair hole by February, but cost not yet known

Casino move, expansion approved by Mission council

Council votes 6-1 in favour of proposal, Chances still need final approval from the BCLC

REPLAY: B.C’s best video this week

In case you missed it, here’s a look at the replay-worth highlights from this week across the province

Trudeau lashes out at Conservatives over migration “misinformation”

Warning against the “dangers of populism,” Trudeau says using immigration as a wedge political issue puts Canada’s future at risk.

B.C. hockey coach creates ‘gear library’ to remove cost barrier of sport

Todd Hickling gathered donations and used gear to remove the cost barrier for kids to play hockey.

VIDEO: Giants fall to Royals 4-2 in Victoria Saturday night

Second loss in as many days for G-Men, who are back home in Langley today to take on the Cougars.

Canada’s ambassador meets with second detainee in China

Global Affairs says John McCallum, Canada’s ambassador to China, met with Spavor Sunday

‘They’re coming:’ Flying cars may appear in urban skies by 2023

Air taxis will number 15,000 and become a global market worth $32 billion by 2035

B.C. VIEWS: Andrew Wilkinson on taxes, ICBC and union changes

Opposition leader sees unpredictable year ahead in 2019

5 tips for self-care, mental wellness this holiday season

Ministry of Mental Health and Addictions urging British Columbians to prioritize self care through festive season

Rescued B.C. cat with misshapen legs in need of forever home – with carpet

Mirielle was born with misshapen back legs and after a tough life on the streets, is looking for a forever home.

Most Read