FILE - In this Dec. 23, 2019, file photo monitors are illuminated in the NORAD Tracks Santa center at Peterson Air Force Base in Colorado Springs, Colo. The North American Aerospace Defense Command has announced that NORAD will track Santa on December 24, just as it has done for 65 years. But there will be some changes: Not every child will be able to get through to a volunteer at NORAD’s call center to check on Santa’s whereabouts, as they have in years before. (AP Photo/David Zalubowski, File)

FILE - In this Dec. 23, 2019, file photo monitors are illuminated in the NORAD Tracks Santa center at Peterson Air Force Base in Colorado Springs, Colo. The North American Aerospace Defense Command has announced that NORAD will track Santa on December 24, just as it has done for 65 years. But there will be some changes: Not every child will be able to get through to a volunteer at NORAD’s call center to check on Santa’s whereabouts, as they have in years before. (AP Photo/David Zalubowski, File)

Sorry, Grinch. Virus won’t stop NORAD from tracking Santa

North American Aerospace Defence Command has announced that NORAD will track Santa on Dec. 24

Children of the world can rest easy. The global pandemic won’t stop them from tracking Santa Claus’ progress as he delivers gifts around the globe on Christmas Eve.

The North American Aerospace Defence Command has announced that NORAD will track Santa on Dec. 24, just as it has done for 65 years. But there will be some changes: Not every child will be able to get through to a volunteer at NORAD’s call centre to check on Santa’s whereabouts, as they have in years before.

Normally, 150-160 volunteers crowd into a conference room at Peterson Air Force Base in Colorado Springs, taking two-hour shifts to answer the phones as eager children call to see if Santa and his sleigh have reached their rooftops. All together, 1,500 people over 20 hours have participated in the call centre in the past, fielding more than 130,000 phone calls, beginning at 6 a.m. Eastern time on Christmas Eve.

This year, due to safety restrictions forced by the COVID-19 pandemic, the number of volunteers has been drastically cut to what NORAD expects will be fewer than 10 people per shift.

“We understand this is a time-honoured tradition, and we know undoubtedly there is going to be some disappointment,” said NORAD spokesman Preston Schlachter. “But we’re trying to keep it safe for everyone involved.”

So, some callers may be able to once again get through to a member of the military or other volunteer when they dial the NORAD Tracks Santa toll-free number, 1-877-Hi-NORAD. But others will get a recorded update on Santa’s current location.

Schlachter said NORAD will largely be limiting volunteers to people who already work there and their immediate families. But that could be expanded a bit as the time gets closer. He said that this year volunteers will answer health questions and have their temperature checked when they arrive, and a cleaning crew will wipe down surfaces throughout the day. There will be wipes and other supplies available, and between shifts the entire calling area will be sanitized before the next group comes in.

FILE - In this Dec. 23, 2019, file photo a playbook sits next to a telephone set up in the NORAD Tracks Santa center at Peterson Air Force Base in Colorado Springs, Colo. The North American Aerospace Defense Command has announced that NORAD will track Santa on December 24, just as it has done for 65 years. But there will be some changes: Not every child will be able to get through to a volunteer at NORAD’s call center to check on Santa’s whereabouts, as they have in years before. (AP Photo/David Zalubowski, File)

FILE - In this Dec. 23, 2019, file photo a playbook sits next to a telephone set up in the NORAD Tracks Santa center at Peterson Air Force Base in Colorado Springs, Colo. The North American Aerospace Defense Command has announced that NORAD will track Santa on December 24, just as it has done for 65 years. But there will be some changes: Not every child will be able to get through to a volunteer at NORAD’s call center to check on Santa’s whereabouts, as they have in years before. (AP Photo/David Zalubowski, File)

Faced with concerns about the virus, officials at NORAD have worked for weeks to figure out a way to ensure that the much-beloved tradition could go on.

The military command has been fielding calls since 1955, when Air Force Col. Harry Shoup — the commander on duty at NORAD’s predecessor, the Continental Air Defence Command — fielded a call from a child who dialed a misprinted telephone number in a newspaper department store ad, thinking she was calling Santa.

A fast-thinking Shoup quickly assured his caller that he was. And the tradition began.

Today, most early calls come from Japan and Europe, and as the day goes on the callers from the U.S. and Canada climb.

Besides the call centre, the NORAD Tracks Santa website — noradsanta.org — as well as social media pages, Amazon Alexa, Onstar and a new mobile app will still be available with up-to-the-minute details on Santa’s location. A social media team will operate from a separate conference room at the base.

The tracking Santa apps will soon be available on Google Play and the Apple App Store.

Lolita C. Baldor, The Associated Press

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

Just Posted

Jean-Pierre Antonio
Article chronicling haiku in Japanese internment camp near Hope wins award

Tashme Haiku Club’s work was preserved and recently translated, authors write

Kindergarten kids from Evans elementary school in Chilliwack painted rocks with orange hearts and delivered them to Sto:lo Elders Lodge recently after learning about residential schools. (Laura Bridge photo)
Kindergarten class paints rocks with orange hearts in Chilliwack for local elders

‘Compassion and empathy’ being shown by kids learning about residential schools

Chilliwack potter Cathy Terepocki (left) and Indigenous enhancement teachers Val Tosoff (striped top) and Christine Seymour (fuchsia coat), along with students at Vedder middle school, look at some of the 500-plus pinch pots on Thursday, June 10 made by the kids to honour the 215 children found at Kamloops Indian Residential School. (Jenna Hauck/ Chilliwack Progress)
Chilliwack students make hundreds of tiny clay pots in honour of 215 Indigenous children

‘I think the healing process has begun,’ says teacher about Vedder middle school project

Image by Free-Photos from Pixabay
Webinar looks at sexual abuse prevention among adolescents

Vancouver/Fraser Valley CoSA hosts free online session on June 15

Emergency services were on the scene of an apparent stabbing Friday afternoon (June 11) in the 2400 block of Countess Street in Abbotsford. (Photo: Kaytlin Harrison)
Two suspects arrested after apparent stabbing in Abbotsford

Incident occurs Friday afternoon in 2400 block of Countess Street

At an outdoor drive-in convocation ceremony, Mount Royal University bestows an honorary Doctor of Laws on Blackfoot Elder and residential school survivor Clarence Wolfleg in Calgary on Tuesday, June 8, 2021. THE CANADIAN PRESS/Jeff McIntosh
‘You didn’t get the best of me’: Residential school survivor gets honorary doctorate

Clarence Wolfleg receives honorary doctorate from Mount Royal University, the highest honour the school gives out

The Great Ogopogo Bathtub Race has been held in Summerland as a fundraising event. Do you know which Canadian city introduced this sport? (Black Press file photo)
QUIZ: A summer’s day at the water

How much do you know about boats, lakes and water?

Two-year-old Ivy McLeod laughs while playing with Lucky the puppy outside their Chilliwack home on Thursday, June 10, 2021. (Jenna Hauck/ Chilliwack Progress)
VIDEO: B.C. family finds ‘perfect’ puppy with limb difference for 2-year-old Ivy

Ivy has special bond with Lucky the puppy who was also born with limb difference

A million-dollar ticket was sold to an individual in Vernon from the Lotto Max draw Friday, June 11, 2021. (Photo courtesy of BCLC)
Lottery ticket worth $1 million sold in Vernon

One lucky individual holds one of 20 tickets worth $1 million from Friday’s Lotto Max draw

“65 years, I’ve carried the stories in my mind and live it every day,” says Jack Kruger. (Athena Bonneau)
‘Maybe this time they will listen’: Survivor shares stories from B.C. residential school

Jack Kruger, living in Syilx territory, wasn’t surprised by news of 215 children’s remains found on the grounds of the former Kamloops Indian Residential School

A logging truck carries its load down the Elaho Valley near in Squamish, B.C. in this file photo. THE CANADIAN PRESS/Chuck Stoody
Squamish Nation calls for old-growth logging moratorium in its territory

The nation says 44% of old-growth forests in its 6,900-square kilometre territory are protected while the rest remain at risk

Flowers and cards are left at a makeshift memorial at a monument outside the former Kamloops Indian Residential School to honour the 215 children whose remains are believed to have been discovered buried near the city in Kamloops, B.C., on Monday, May 31, 2021. THE CANADIAN PRESS/Darryl Dyck
‘Pick a Sunday:’ Indigenous leaders ask Catholics to stay home, push for apology

Indigenous leaders are calling on Catholics to stand in solidarity with residential school survivors by not attending church services

“They will never be forgotten, every child matters,” says Sioux Valley Chief Jennifer Bone in a video statement June 1. (Screen grab)
104 ‘potential graves’ detected at site of former residential school in Manitoba

Sioux Valley Dakota Nation working to identify, repatriate students buried near former Brandon residential school

Most Read